Jonathan feels lucky to be in Talent for all of his career – from crazy telco and IT agencies that took me around the world and corporate since 2006. A big passion in his space is leadership enablement. Jonathan believes that tech can take us a long way in TA, yet a poor experience has the power to kill a brand.
What’s a professional achievement of yours from 2024 that you are proud of?
My team have knocked our delivery and experience out the park..
How has the RL Community/helped you this year?
A lot of sanity checks !! And some greet referrals
What is your prediction for the TA industry for 2025?
A lot more focus on the experience. Tech is a tool not an answer. The hype in AI will plateau so TA will focus on hyper personalised experiences